Your Trusted Insurance Advisors in Greenville, SC
Independent guidance, personalized coverage, and over 100 years of combined experience — all working for you.
THINK BIG
Bates Insurance Group & Advisors is an independent insurance agency proudly serving the Upstate South Carolina community. With over 100 years of combined experience, we provide personalized insurance solutions tailored to your life, your business, and your future. As independent advisors, we work for you!
What Makes Us Unique
Experienced
Over 100 years of combined insurance experience across our team.
Local
Rooted in Greenville, SC — we know your community and its unique needs.
Independent
We work for you. More choices, better rates.
Our Process
We follow a proven 4-step process to ensure you get the right coverage at the right price.
STEPÂ 01
Assess
We listen to understand your unique situation and coverage needs.
STEP 02
Analyze
We compare options across multiple carriers to find the best fit.
STEP 03
Advise
We present clear recommendations with transparent explanations.
STEP 04
Advocate
We stand by your side when you need us most — especially at claim time.
Proud Trusted Choice® Member
Bates Insurance Group is a proud member of Trusted Choice®, a national network of independent insurance agents. This means we’ve committed to offering you personalized service, a choice of insurance companies, and advocacy when you need it most. When you work with a Trusted Choice® agent, you’re working with someone who puts your interests first.
What Our Clients Say
“Bates Insurance made switching so easy. They found us better coverage at a lower rate. Highly recommend!”
— Sarah M.
“Tom and his team truly care about their clients. They walked me through every option and never pressured me.”
— James T.
“We’ are with BIG all the way! The personal attention is unmatched. They feel like family.”
— Linda & Robert K.
Our Core Values
Integrity
We do what's right, even when no one is watching.
Family-First
We treat every client like family.
Clear Communication
No jargon, no surprises — just honest answers.
Excellence
We pursue the highest standards in everything we do.
Stewardship
We manage your trust with the utmost care.
Client-First
Your needs always come before ours.
Frequently Asked Questions
Have questions? We’ve got answers.
As an independent agency, we aren't tied to any single insurance carrier. This means we can shop your coverage across dozens of top-rated companies to find the best combination of price, coverage, and service — all tailored to your unique needs.
We offer a full range of personal and commercial insurance solutions including home, auto, commercial, life, and health coverage. Whatever you need to protect, we have options for you. We are a One Stop Shop!
Getting a quote is easy! Simply visit our Quotes page and fill out a short form, or call us directly at 864.867.0564. One of our experienced advisors will review your needs and provide personalized recommendations.
Not at all. We can start with one policy and help you evaluate additional coverage at your own pace. Many clients begin with one insurance need and later bundle additional policies for greater savings.
We proudly serve the entire state of South Carolina region, with a focus on the Greenville area. We're your Greenville, South Carolina and Beyond neighbors, and we understand the specific needs of our community.
Unlike online-only providers, we offer a personal relationship with a dedicated advisor who knows you by name. When you call, you get a real person — not a call center. We advocate for you, especially when it matters most at claim time. We are a white-glove concierge agency.
Request Your Personalized Insurance Quote
Let our team find the right coverage for you. It’s fast, easy, and obligation-free.
